Who is PlanetHoster?

PlanetHoster is a 100% privately-owned company whose shareholders have remained unchanged for over 15 years.

This enables us to offer the best quality/price ratio to our guests, since we are not accountable to third parties whose motives often run counter to those of our customers.

Profits are reinvested in R&D, infrastructure and a team of real people, motivated, passionate and competent. The principle is simple: offer quality while being human and attentive.

To achieve this, we master several aspects of web hosting: from the physical infrastructure, to the Internet network, to software and security.

We favor in-house production, because over the years we’ve noticed that as soon as a product succeeds, it’s acquired by a capital firm whose only motivation is often to extract the most money without adding value.

What does PlanetHoster do?

PlanetHoster is a Web hosting, domain name registration, SSL/TLS management and Internet solutions company. The company has its own redundant IP network. It serves over 150,000 customers using its hybrid cloud infrastructure distributed across its facilities in France + Switzerland and Canada. PlanetHoster's Anycast and Anti-DDoS DNS serve over 100,000 websites in North America and Europe. The company fully owns its infrastructures worldwide. ICANN accreditation is in addition to accreditations from CIRA, Afnic, Dnsbe, Dnslu, Eurid, Ldns and Switch. The company specializes in turnkey solutions. The experienced team of Web hosting professionals is committed to providing top-notch service to its customers.

PlanetHoster is headquartered in Laval, in the greater Montreal region of Quebec, Canada. The company was founded in 2007. PlanetHoster manages all operations. Thanks to its accreditations, PlanetHoster is the client's immediate registrar. In the event of a dispute, PlanetHoster represents the customer before the Internet authorities. Subsequently, PlanetHoster serves the customer via its state-of-the-art infrastructures, which are managed entirely in-house. Finally, technical support is provided by qualified and experienced technicians. This enables the company to offer quality service from start to finish. As proof, our customers give us very good evaluations on Trustpilot.

Our Mission

From the outset, the main objective has been to bring together the latest technologies in a single product, and to offer the expertise of our staff accordingly. Over the years, our priorities have not changed. PlanetHoster continues to focus on performance, security and efficient technical support to offer a service that is unique in the industry. The satisfaction rate is over 94% across all our customers in North America and Europe. Our aim is to remain a human host that listens to its customers.

Milestones in PlanetHoster’s history

Since the founding of the company, PlanetHoster has always focused on performance, security, and the effectiveness of technical support to build a true relationship with clients. A vision has always guided us: our unique product must combine the expertise of our team members with the latest technologies.

At PlanetHoster, we pride ourselves on our in-house approach. Each product is carefully crafted by our own team of developers, who are passionate about web hosting. Without resorting to subcontracting, this approach ensures impeccable quality and particular attention to every detail. We refuse to cut corners to save costs, as this is not part of our vision. As a mark of quality, each of the products offered to our hosted clients is used by PlanetHoster’s own systems:

Our knowledge bases kb.planethoster.com and kb.n0c.com are hosted on a The World.

The website www.planethoster.ca is hosted on a HybridCloud.

Our development team works with a PrivateCloud environment.

All domain names used by PlanetHoster are registered directly with the registrar “PlanetHoster.”

Our cybersecurity service continuously protects the PlanetHoster network against DDoS attacks.

We firmly believe in authenticity and internal excellence to provide the best web hosting to our clients.

home.certifications-title

• AFNIC (.fr).

• CIRA (.ca).

• ICANN.

• Identity Digital.

• TIER III / TIER IV.

• SSAE 16, SOC 2, ISO 27001.

2025

The World product redesign

2024

HybridCloud N0C and private cloud technology

2023

Low latency network between Canada, France and Switzerland

2022

Deploying N0C Storage

2021

Expansion to Lausanne, Switzerland

2019

Deployment of the N0C platform

2018

Solution to reduce DDoS risks

2017

Centralization of software protection

2014

Obtaining ICANN, CIRA, Afnic, DNSbe, DNSlu, Eurid, Redes and Switch accreditations

2012

Expansion to Paris, France

2007

Foundation (province of Quebec, Canada)

Why Choose PlanetHoster? 

Efficient 24/7 Support

PlanetHoster has a long-standing reputation for excellence in customer service. In the event of an issue, clients can expect personalized assistance tailored to their specific needs.

Premium Infrastructure

At PlanetHoster, we offer a comprehensive range of services that enable our clients to expand their operations with ease and without limitations. Our technology solutions are designed to support our clients on their successful Internet journeys, offering efficient and user-friendly options.

Optimal Security

At PlanetHoster, we take data security seriously. Our comprehensive internal security protocols ensure that all our clients' data is protected.

About Our Network

• Proprietary network AS53589

• DNS Anycast

• Our own metro fibers and LH waves

• Anti-DDoS protection

Optimal Security

• WAF Pro and Anti-Spam

• Dual authentication system

• Comprehensive protection against L4 and L7 distributed denial-of-service attacks

• Our data centers are located in ultra-secure facilities with TIER III, TIER IV, ISO9001:2008, ISO50001:2011, ISAE3402 and PCI-DSS certifications.

Technical Specifications

• Architecture premium cloud N+N

• Instant activation

• Incremental backups

• Several languages (PHP, Node.js, Python, Ruby, etc.)

• HTTP/3 and QUIC

• External audit: bugcrowd